FELLAR is a company dedicated to the "DESIGN AND MANUFACTURE OF MECHANICAL TRANSMISSIONS FOR MEDIUM AND HIGH POWER APPLICATIONS"
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FELLAR, in its desire to achieve the highest quality of its service and customer service, is firmly committed to establish, document, implement, fulfil and maintain a Quality Management System to continuosly improve its effectiveness, in accordance with the requirements of the international standard (ISO 9001:2015) and any other legal requirement applicable to the organization, taking into account the context, the interested parties and the strategic management.
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FELLAR management team is committed to:
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- RESOURCES: To equip the company of all human and materials resources required to achieve, implement and make a continuous monitoring of the defined objectives..
- PROCESSES: To determine the required processes for the Quality Management System and its application through the company, determining the sequence and interaction of these processes.
- EFFECTIVENESS: To determine criteria and methods required in order to ensure both the deal and the control of these processes, internal and external, are effective.
- SUPERVISION: The execution of a continuous control, the measurement when applicable and the analysis of these processes.
- IMPLEMENTATION: To implement the necessary actions to achieve the planned results and the continuous improvement of these processes.
- MANAGEMENT AND LEADERSHIP: The company will run and lead all these processes to fit the requirements of the international standard ISO 9001:2015 and the applicable legal requirements considering the interested parties.
- SATISFACTION: All these committments have as priority objective, customers satisfaction with the products, the attention and meet their needs.
- COMMUNICATION: This policy will be communicated to the interested parties, both internal and external.
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ISO 9001
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